, Newburyport, MA

Local News

November 1, 2012

Mayor applauds National Grid for improved response


Kezer said he is pleased with National Grid’s response so far, but added that the city would continue to put pressure on the company until all power had been restored for all Amesbury residents.

“We’re going to keep pursuing National Grid to get the power on in those remaining neighborhoods, to make sure they know they’re not forgotten,” Kezer said. “Even though they’re small in numbers doesn’t mean we let up on the pressure on National Grid.”

Besides being able to get the power online faster, Kezer said the biggest area of improvement he has seen from National Grid has been communication. During one of the big storms last year, he said there was an occasion where officials and residents were waiting around for the power to come back on and later found out that the crews had gone in to rest and wouldn’t go back out again until the next morning.

Had he known that, Kezer said he would have been able to notify residents to expect the outages to continue overnight and to seek alternate plans if necessary.

“Not knowing that was frustrating, and that’s what’s been much improved,” Kezer said. “Having that representative right there who has a direct connection in means we’re able to get good information on what’s going to get done and what’s not going to get done. That’s the big change.”

With the power back on, classes were able to resume and most businesses had reopened by yesterday morning, allowing the city to return back to its normal routine. Trick or treating was also held at its regularly scheduled time, allowing Amesbury’s children a chance to get outside after being cooped up in their homes for most of the past few days.

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